SHIPPING AND PICKUP
VSkin Shop, we strive to provide you with a convenient and efficient way to receive your products.

Here’s what you need to know about our shipping and pickup options:
1. Shipping Methods: We ship across Mexico using a reliable transportation company. We also offer the option for local pickup from our store in Mérida.
2. Same-Day Delivery in Mérida: For residents of Mérida, same-day delivery is available. You can receive your products quickly and conveniently.
3. Shipping Costs:
• Free Shipping: Available for orders over 2500 pesos.
• Standard Shipping: For orders under 2500 pesos, the shipping cost is 150 pesos.
4. Order Processing Time: All orders are processed within 1-2 business days. You will receive a notification via email once your order has been shipped.
5. Shipping Issues: If you have any questions or issues with your delivery, please contact our customer support team at [email protected] or 525644888699. We are always here to help!

Thank you for choosing VSkin Shop! We look forward to serving you.


RETURN POLICY

Return Policy for Cosmetics


1. General Provisions
• We strive to provide you with high-quality products. However, please note that returns of cosmetics are not possible.
2. Sales Conditions
• All items offered in our store are final sale and cannot be returned or exchanged. This policy is due to the nature of cosmetic products, which may have been opened or used.
3. Product Quality
• We guarantee that all products undergo strict quality control before shipment. If you receive a product with damaged packaging or a defect, please contact our customer support within 48 hours of receiving your order.
4. Contact Information
• If you have any questions or need further information, please reach out to our customer support at [email protected] or call 525644888699.
We are always here to assist you!
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